Merlin IS Ltd has supported Lotus Notes and Lotus Domino since version 3.0 and continued through the IBM years and now with the HCL version of Notes and Domino.
HCL Notes Administration plays a critical role in maintaining the stability, security, and overall performance of the HCL Notes and Domino environment. Administrators are responsible for user account management, including provisioning, access control, and permissions, ensuring users have the right level of access to perform their roles effectively and securely.
Beyond user management, administrators handle system upgrades, patch deployments, and server configuration, making sure the infrastructure remains up-to-date and aligned with the latest best practices and compliance standards. They also perform ongoing health checks, performance tuning, and troubleshooting to proactively identify and resolve issues before they impact end users or business operations.
Support For Customer Hosted Domino Servers
With over 20 years of experience in supporting customer who have their own servers we are able to manage remotely and with on-site visits.
Routine maintenance tasks, such as database compacting, replication monitoring, and backup validation, are carried out to maintain system integrity and availability. In addition, administrators implement security policies, such as encryption and authentication protocols, to safeguard sensitive business data and ensure regulatory compliance.
With the minimum of effort. We also offer a failover service to complement the Domino servers of customers, reducing the risk of a total loss of service and data redundancy.
In essence, HCL Notes Administrators are the backbone of a reliable and efficient Domino environment, ensuring it runs seamlessly to support mission-critical business communications and applications.